Maintenance Instructions & Tips

Maintenance of your garage door and opener is critical to ensuring its smooth, quiet, reliable operation, and in most cases is necessary to ensure your warranty remains valid. Prestige Garage Doors and Best Doors recommend to follow our maintenance guide and tips below:

Colorbond and Coloured Steel Finish Doors

Your coloured steel door has been pre-painted with a silicone modified polyester formulation, which is one of the best paint films available today. However good a product may be, all exposed surfaces require some attention to guard against corrosion and any other harmful atmospheric effects. Washing the door with clean water and a cloth every 14 days is recommended. More frequent washing is advised in salty or industrial fallout areas. Remember, when you think of cleaning your car, think of your door.
Note: Do not wash the automatic opener, it will void the warranty and could cause electrocution.

Regular Maintenance Required

Prestige Garage Doors & Best Doors recommends that you check the operation of your door at least every three to six months (more regularly in extreme environments or frequent use). The effort required to manually open and to manually close the door should be about the same. If your door has an automatic opener, put into manual mode before testing the door.
Note: If correct maintenance and servicing are not carried out, warranty may be void.

Lubrication (Every 3-6 months)

Guide Tracks:
  • Rolling Doors - clean the internal sections of the guide tracks with a cloth dampened with mineral turps or methylated spirits. Polish vigorously to achieve a smooth, dirt and moisture resistant surface, allowing the Nylofelt to glide more easily. Do not use grease or oil on the guide tracks.
  • Sectional Doors -  should be cleaned as per rolling door instructions, but do not required polishing of the internal guide tracks.
Steel Hinges (if fitted): Sparingly lubricate with an all purpose machine oil. Also lubricate wheel to axle bearings.
Plastic Hinges: no lubrication is generally required, however silicon spray may be used if necessary.
Springs (where accessible): Wipe over with an oily rag.
Locks: Your lock does not require special maintenance, however if the key becomes stiff, a spray lubricant such as rp7 is recommended. Do not grease the lock.
Automatic Openers: If you have an automatic opener fitted to your door it is important that you ensure the optimum operation of your door, otherwise you may reduce the effective life of the opener, and void your opener warranty. For more information refer to the maintenance schedule in your opener's instruction handbook.
Opener Chain: Lubricate with chain lube.

Service & Repair

Lifting Cables (if fitted): Check for wear through by rubbing. If there is fraying or signs of corrosion contact your garage door dealer to arrange an inspection. These cables are under extreme tension and should never be adjusted, except by garage door specialists, such as your installer.
Fasteners: Check all screws, nuts and bolts to ensure they are secure.
Spring Tension: It is natural for springs to lose tension. Should the door become hard to operate or completely inoperative, contact your local dealer or the dealer that installed your door.
To keep your door running well, it is recommended that your door be serviced by an experienced technician, every 12 months or earlier if required. Contact Prestige Garage Doors and Best Doors for advice on servicing.
WARNING The spring unit is under tension at all times and should never be adjusted, except by your garage door dealer. No operator or other person should ever stand directly in the path of the door in its downward travel or walk through doorway while door is moving. Always use the door handle to manually operate the door. If the door is now or later becomes automatically operated, the pull down rope on the door must be removed.
Do not place your fingers near any moving parts or between the door panels when the door is operating either automatically or manually.
CedarPanel Recommendations:
  • To keep your CedarPanel door in optimal condition, Wood Oil needs to be applied.
  • It is important to note that your opener warranty can be voided if you fail to maintain both your opener and your door. If you have an automatic opener fitted to your door it is important that you ensure the optimum operation of your door. Otherwise you may reduce the effective life of the opener.

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