Testimonials

Hi Tania,
I just wanted to say that I've been very happy with my experience with your company. Alex was a good salesman and I'm very pleased with the finish the two installers achieved.
Regards,

Michael Longano

Hi Terry,

Just a quick email to let you know that the opener was fitted yesterday and that we are very happy with the unit & the level of prompt service and assistance in getting this done so close to Xmas.

We will be very happy to use Prestige Garage Doors in the future and recommending to family, friends.

Thanks again and all the best to you and your team for Xmas & the new year.

Kind Regards,

Earl Softley

Hello Sharyn,
I wish to thank you and your company and staff for the thoroughly Professional manner during quotation and the installation man was fantastic. Anna (my mother in law) is so happy with the door and automatic power opener that she wished she had had it installed 40 years ago!
You deserve all the praise as my mother in law Anna has suffered with a broken leg and damaged knee and her young daughter has a disability and this door has made the world of difference to them being able to drive the car in and out without having to get out of the car. They have a very steep driveway which contributed to the difficulty for them but now that's all in the past thanks to Prestige Garage doors!
Once again congratulations and it is very much appreciated.
July 2015

Tom Hayes

On time fast installation, thank you.

You know that's the best trade person I’ve meet, and I’m in the trade.

Prompt, polite, knew how and what to do and cleaned up mess. And for rest of team, good service

thanks
Tony, July 2015

Tony Lombardi

Dear Manager, Just thought I would reply with some feedback regarding the extremely efficient and professional service I received with your company.
From Sharyn in the office and sales rep Scott, that organized quote, and installer Dean, everyone has been delightful to deal with.

I congratulate and thank you all as it is all too rare these days. 2nd June 2015

Lina Kelly

I just want to drop a quick note to say thank you to Scott.
We purchased a couple of garage doors last year from the Prestige Garage Doors. the doors had been working fine until we installed pavers, which caused the panel door bounced back up due to the extra height of the concrete pavers. I contacted Scott, he promptly called me back and guided me through over the phone after 7pm because I am normally at work during the business hours.I really appreciated that. the door is now working fine, we are very happy. I would definitely recommend the Prestige Garage Doors to all my friends.
Chen 22/1/15

Chen

Hi Scott

It's Steve from Deer Park
Just a note to say thank you for the excellent service from you and all at Prestige Garage Doors. If you recall I initially had quotes from yourself and others approx. 12 months ago but then my project was delayed. When I was ready to go ahead again I called you because your price was good but also your professional and polite manner, (not to mention your eagerness to get the job) persistence pays off. Thanks again to you, the booking dept and the installer. 10 out of 10
Oct, 2014

Steve Spiteri

Hi Sharyn,

Credit should be given when credit is due, and I would like to say that your company's customer service; from yourself and the man who came and installed our new motor and fixed our single door; was the most proficient, friendly, really focused and efficient. The quotes you gave were the most professional and you followed through and kept your promises. Well done! If anyone I know needs a new motor or getting one fixed I will ‘highly’ recommend Prestigious Garage Doors.
Once again thank you! 28/8/14

Juliet Damjanovski

Hi Scott, just wanted to let you know the installation was perfect. Dean was extremely efficient, considerate and respectful.

I cannot speak more highly of you, your company and this entire process, and on behalf of my mother and myself, we are extremely grateful for everyone's attentive professionalism.

Many, thanks, best regards 25/7/14

Julie

Hi Jessica,
I would like to pass on my thanks for a well installed and wonderful looking door. The installer was prompt and has installed it in great time. It looks absolutely fantastic. It also adds that extra to the property.
I would highly recommend your company to others for door installations. 8/7/14
Thanks Again.

Paul Anastasios

Dear Sharyn
Just a little note to say how much I appreciated the time this Saturday to organise my garage door to get new springs. It is so nice dealing with a company that totally has the customer's interests to the fore.
Thank you once again. 28/6/14
Yours sincerely

Wendy Lowry

Hi there Sharyn

Thank you very much for the email, i am very pleased with the job that your company has done, very neat and professional. From quote to finished product I couldn’t be happier, thanks to all at Prestige Garage Doors.

Wishing you all a Very Merry Christmas and a safe and happy new year. 19/12/13

Neil Chesterton

Hi Guys,

Very happy with the finished product. It looks great! Also, it was a pleasure to deal with everyone involved. Very professional and polite without exception. Happy to recommend you to anyone.

Cheers, Stewart. 23/10/13

Stewart Wood

Hi Michael
I just thought I would send you a quick final email to let you know our door issue has been fully resolved. B&D came through in the end and we are very happy with our new door, however we would not have got there if it wasn't for your fantastic team at Prestige Garage Doors. It can be hard as the middle man to keep both supplier and customer happy, but you guys went out of your way to ensure customer satisfaction that is rarely seen these days and is a credit to your business. Both Scott and all your office girls always kept me in the loop with progress between panels ensuring we never felt forgotten and should be congratulated. I wish to also mention your punctual installer Matt and thank him for his professionalism, no fuss attitude and integrity during the process again ensuring the customer was happy.

I cannot recommend Prestige Garage Doors highly enough. Since I hear everyone at the office knows about our issue, please pass on my sincere thank you to all involved and that's it's finally over! 23/8/13

Kindest Regards,
Paul.

Paul Levi

Hi Kerrie,
I am writing this letter and hope you will pass it on for all to see. I would like to thank your company for their friendly and professional service they have shown me. A special thank you to Rob and Doug, although we never met, all my dealings with them over the phone were friendly and nothing was too much trouble. Also thank you to the front desk people that I spoke to, whenever I called they too were friendly and lovely.
So to all of you at Prestige Doors that I had the pleasure of dealing with, thank you very much and I will definately be recommending your business to anyone I know that is looking to install a garage door.
Once again, thank you.
Kind regards 14/6/2013

Lisa Moisi

Many Thanks for your service. Your rep. Bret was very good and your installer Mat was terrific. 12/3/2013

David Fox

As mentioned on the phone, the quality of service received deserves feedback.

From first contact with Prestige Garage Doors, I was impressed with all aspects of Customer Service. Scott was fantastic to deal with during the quote process. Punctual, informative, knowledgeable and a pleasure to deal with. We received a similar experience with the installer (Jason?) - He was on time, and his no fuss demeanour filled us with confidence that he was going to do a great job - Very happy with the result.

You guys have set a benchmark that all service based companies should aim for - Thanks again for exceeding my expectations. 17/4/2013

Tim McCallum

Hello Kerrie, many thanks. We found PGD very professional, reliable and delivered on what they promised. We would be happy to recommend PGD to other potential customers. 4/4/2013
Regards,

Peter & Andrea O'Donoghue

Wonderful Service always good communication. Scott Morrison was extremly helpfull and friendly a pleasure to deal with. 20-12-2012

Richard M.

I was very impressed with both the initial sales rep that came to quote, and the person who installed the garage door. They were prompt in organising the quote, and followed through on all the extras I had requested (including removal of a messy, old garage door/frame). The new door looks fabulous, and makes a huge difference to the front of my home.
17-12-2012

Angela

Have already recommended your company to 2 friends or acquaintances, both of whom were impresssed with the installation and price. We are very happy, as you can tell from the grading in the form above.
17-12-2012

Anonymous

"Overall ""Excellent"" largely due to high professionalism and efficiency on the part of sales rep Scott - arrived on time for the appointment, efficient assessment, quote and follow-up.

Overall experience slightly marred by apparent lapse in history that this was an insurance job and I had already my excess of $250 so the balance was payable by QBE.
Twice during the installation stage I was asked how I intended paying the balance as your job record apparently did not record the above."
10-Dec-2012

Kirti K.

Very happy with the service and installation of the garage door from Prestige Garage doors. I highly recommend their services. 28-Nov-2012

Joe N.

"The overall experience was very good.
Many thanks."
22-Nov-2012

Cristina A.

Very professional and prompt response times. All staff were cheerful and very helpful. 10-Nov-2012

Juliusz K.

Hello yes I’m very happy with the service I got from prestige doors rob was very professional with his advice the girls were terrific Scott was very professional as well as the installer so overall very satisfied thanks PRESTIGE DOORS.
20-Oct-2012

Nick Lika

"Very please with the process from initial contact to installation.
Congratulations on your professionalism"
9-Oct-2012

Manson I.

Was very easy & professional. 1-Oct-2012

Neil M.

I take this opportunity to acknowledge the efforts of Ozzie yesterday. (27-Sept-2012)

He is extremely passionate and takes great pride in his work

Under difficult circumstances he performed his duties with great composure - a credit to himself and the Company

A very professional member of your team and one who deserves all/any accolades awarded to him

Regards,

Karen Smithson

Professional and knowledgeable. Will use again. 26-Sept-2012

Ivan A.

"great all round service from rep to office staff to installers. very professional outfit.a great product and most importantly,quick delivery and installation.well done. we will be engaging your services again.
regards steve @epping carpentry services"
15-Sept-2012

Stephen C.
Epping Carpentry Services

Everything was done professionally. 10-Sept-2012

Ivor S.

My experience with Prestige, from the office staff to the field rep, was very positive. 20-Aug-2012

H. Begley

Overall experience what fantastic & finished product llooks fantasic. 15-Aug-2012

Julie C.

Thanks guys, supply and installation was trouble free and timely from first contact to the completion of job, good quality B&D doors and the price was terrific will have no hesitation recommending your company to others. 13-Aug-2012

Peter C.

The door was exactly what I wanted and I will be happy to recommend Prestige to my friends if they need a door. 02-Aug-12

Anonymous

The overall experience was pretty good, all delivery commitments were kept including followup phone calls and arriving as promised. Excellent. 06-July-12

John

Ozzie was an excellent installer. Excellent Service. 03-July-2012

Kate Mc

Great service and time. Mechanic was friendly and helpful. 02-June-2012

Milan

Tonia and Scott were both very good to speak with and my parents were pleased with the installation. Thank you both. 27-June-2012

Adrian

I am very pleased with the results and the time taken to complete the task as there was only one man on the job. 9-June-2012

Jake.

Overall a pleasant experience. 5-June-2012

Jo and Zoran

From initial response to my email query, great service all the way. Scott was very thorough and door looks sensational. Thanks
29-May-2012

Nick

Prestige installed a mechanism $200 cheaper than a competitor and it was the latest model. The competitor was using an earlier model. 20-May-2012

John.

"Even though my tenant was slow in responding to arranging a time to fit the motor to the roller door, PGD attempted many times to contact them and werew always in contact with me regarding fitment and payment.

A pleasure to do business with. "
8-May-2012

Anonymous

I am very happy with the service from Prestige Garage Doors and that is all thanks to you, and our installer.
We are very happy with the service we have received. Prestige was not the cheapest quote we received but we went with Prestige because of the service we were promise and it has been delivered.
Thanks again and I will recommend you guys to my friends.
Regards
Wendy S 4-May-2012

Wendy S.

Overall the experience was very good. 1-May-2012

Pauline K.

I would definitely recommend Prestige Garage Doors to anyone. The service was fast, friendly and professional. 27-Apr-2012

Louise B.

"Overall very happy with the new opener, its nice and quiet as we hoped it would be. Only one little complaint, one of the metal brackets that holds the motor to the roof appears to be longer than it should and sticks out one side.
Doenst affect the operation in any way just cosmetically looks a bit funny, i will probably get some tin snips and give it a bit of a trim then it should be all good"
20-Apr-2012

M. Dakers

"Thank you very much for the very efficient service.
The whole process went smooth and the staff were excellent to deal with.
I would like to thank Scott for his professionalism and he certainly knew his product which sold me when he came out to quote. I will definitely recommend your company. Everything was delivered as promised with no hesitation.
thank you."
11-Apr-2012

Laudy

A great experience from start to finish. 11-Apr-2012

Anonymous

Happy with the measure and quote and installation of the door. Well fitted to the archway and a professional job done.
10-Apr-2012

Robert

Overall a positive experience. Scott sold the product well and always returned my calls in an efficient and timely manner. Guys who worked on site were friendly, diligent and acted professionally. My only gripe was the time I was advised of your work men arriving to my property was between 8-10 am in the morning (but I was advised they should be early). I worked on this basis, but the guys had another job in before me and thus arrived after 10 am. If I was made aware of this, I could have gone to work and returned home at 10 am to meet the guys.

However, overall very happy and yes would recommend you to others.
5-Apr-2012

B. Spence

"From the quote to the installation our experience with the company and the people we came in contact with was very good overall.
We do have a request if possible we would like the metal strips for the manual lock put in the door, we didn't think at the time to have them done. If Scott could assist us with that request it would be great, thank you for your service."
31-Mar-2012

Nino B.

Excellent service price quoted was very compeative and the on site sales rep was very through and followed up with my query's, the installation guys were on time did a great job and left the job in a very clean state, they also fully explained the use of the door, a very plessant experience I would fully recommend Prestige Garage Doors to all my family and friends.
26-Mar-2012

R. Baird

i have already passed on your information to a friend and they have had a rep visit them.
23-Mar-2012

Rayleen D.

I must say that you have the most professional sales staff around, he was just fantastic, the service continued to be wonderful right through to installation.... could not fault you at all.
17-Mar-2012

K. Holloway

Very professional.....
11-Mar-2012

Anonymous

We were very pleased with the service Prestige Doors Melbourne provided. The sales rep, Scot, explained evrything clearly on the phone and helped recommend the colour which would suit our house. The installer, Steve, also did a great job and ensured the door was operational by the time we got home. As we are both busy with work it was very helpful to have the whole process conducted professionally with the minimum of fuss. Thank-you.

Anniekis

"I was extremely impressed with the service from the sales consultant to the installers.

Scott Morrison was the sales rep I bought the door from. I found Scott to be very well aware of why B&D doors are better than the others - and he ran through them all with me (even the basics). He was very friendly and showed initiative when selling me the product. Comparing Scott to all the others, Scott took the time out to help me with what I needed and even gave me his direct mobile number. Scott and his team were very prompt with getting back to me with quotes, receipts and follow up calls.

The installers did a great job and I was amazed with the honesty they provided i.e. I received a call from head office organising a time to gain access to the property and fix a minor problem I did not even know about - the installer lodged this matter himself.

I found that to be true customer service!

I will with no hesitation be referring family, friends and clients to speak to Scott to arrange a B&D garage door.

Thanks." 7-Mar-2012

M. Stojcevski

Outstanding service. All staff were excellent to deal with and we were very happy with the process from start to finish.
5-Mar-2012

Gabriela

Thanks for the prompt service. Much appreciated!
2-Mar-2012

Anonymous

Easy to get a quote and have the door installed.
29-Feb-2012

Janice S.

"The service was great, from the repair man, to the sales rep, to the installers.
The office ladies were very helpful over the phone aswell.
I didn't need to stress anymore. :-)"
22-Feb-2012

Joanne K.

Installation time was fabulous but could have been better if the rubbishes were taken back with the guys doing the installation.
11-Feb-2012

Sanjog

"Initial fitting of the door by Gerry was great. He is a very personable guy with great customer interface skills.
We had some ongoing issues with the door but had it all sorted out.
We have recently had some ember/dust exclusion brushes fitted around the door."
7-Feb-2012

Pete G.

Very smooth, helpful and efficient service.
28-Jan-2012

J. Boyd

Scott was excellent when he gave me the initial quote and it was even better when I received a further discount. The installation of the wrong door was unfortunate but the installers did a great job. My door arrived ahead of time but the installer failed to adjust it properly which was quite noticeable and he would have known this. He returned a few days later to remedy the tracks. I will recomed your company to family and friends. Thanks
17-Jan-2012

J. Graham

Thank you for the service. I had great experience and would definitely recommend you guys.

Merry Christmas

Boris

Boris

Great service - always turned up at scheduled times - great help all round

S. Aicher

Very good and loved the way things was done.

Sanjyot

Great experience really happy with every aspect of the service. From the initial quote through to discussing options with Scott and the instalation. Fantastic service. Would not hesitate to recommend your service.

S. Kostovski

The installation person was very polite and very efficient.

Luisa B.

great service and office staff very helpful and nothing too much trouble

Aaron M.

"More than happy with the process
Scott (sales person) was very polite and informed me of all I needed to know"

Karen S.

thank you. pleased with the job

M. Fernandes

The people at Prestige doors were very helpful and tried their hardest to satisfy me that the door arrived on time and also the expert job that Jim did in fitting the automatic garage door for me. So a big thankyou to all the Prestige staff for the great service you provided. I will tell everyone I know, that Prestige, is the one to buy their doors from.

P. Whennen

My whole experience from Sales to Delivery was excellent. A pleasure to do business with.

M. Williams

Just wanted to say thank you very much for organising the service etc on my Garage Door, can I say the Aussie was the ultimate professional, he arrived right on 8.00am and had my door working properly within minutes, he then gave the door a good lube and checked it thoroughly for any sign of wear and tear, he is a credit to your organisation, I would happily recommend your company to family and friends in the future.

Have a nice week end and thank you again.

Lewis

"I was planning on getting two quotes, but after meeting Scott (your sales rep), I was so impressed that I dind't feel the need to get a second quote. The whole experience was fantastic from start to finish. You guys not only provide a quality product but also know what Customer Service is all about.
I would recommend you guys to anybody I know and use your services again should I move houses or build a new one and need a new garage door. Thank You !!!"

S. Rahman

"I obtained 2 quotes which were almost identical. We went with Prestige doors simply because the sales person was clearly more knowledgeable and communicated everything thoroughly and clearly.

The job was very well carried out, but the sales person was outstanding."

D. Condon

Very happy with installation. Done quickly and arrived on time. Appreciated. However I would have preferred a courtesy call 30-60 minutes prior to arrival so that I know when somebody is coming. That way I could have done other things on that day. I only got a 10-2pm 4 hour time period... Other than that, very pleased.

Anonymous

"Overall extremely pleased with your customer service and price.

Keep up the great work."

C. Diguglielmo

"Installer was very helpful and friendly.
Would definitely recommend your company."

Anonymous

Scott the Sales Rep was fantastic. Extremely informative, knowledgable, and friendly. Received my emailed quote that afternoon, very impressive and with competative pricing. Admin/reception was great, timely with updated quotes and invoicing. Only downside were the installers. Although they arrived in a timely manner and installed the door quite quickly, one was smoking (I'm pregnant) and some items were left behind (discovered set of two B&D keys left on garage concrete floor with spare nuts, bolts, washers also- don't know what they are for? Keys to lock my roller door from the outside??). Overall though very pleased with the product.

R. Makris

"Excellent service from your informative web site upto installation.
Sales representative discussed all options and what would work best for my situation. Installer was on time and very friendly and efficient.
Overall a very pleasing experience with your company."

G. Brown

Roller door was installed last week with a slight dint - contacted sales rep Scott and we are getting a replacement door!

R. Maddison

"Had a couple quotes. These guys weren't the cheapest but definitely were the most professional.

The roller door was a tough fit and they did like it was nothing.

Really good construction and excellent finish."

Nick

Great service, great price!

D. Jones

"On time. On budget and with a huge range of colors.

The sales guy was very helpful and not pushy.

The installer was polite and cleaned up after finishing the job.

These guys were the most professional and well worth the money.

Door looks great! Getting one for Mum and Dad"

Anonymous

I have had a wonderful experience with Prestige Garage Doors. You are a company that can be trusted because all that Scott said to me was 100% true. It is impressive to see a company with old fashioned honest values. Thank you Prestige Garage Doors!

F. Adcock

I was very satisfied with the timing of the installation.

S. Jarred

Phone contact, rep and installer all very satisfactory

Anonymous

I was very pleased with the way the Scott Morrison handled all my queries as i had a few issues with my garage & he was always very respectfull.

Anonymous

Very pleased with overall service from Prestige doors.

D. Thompson

I was very pleased with my dealings with everyone I had contact with at Prestige Garage Doors and would recommend them to other people.

M. Rayne

"very professional from start to finish,
* sales
*customer service
*company representation on site (installer)

please thank and pass this feedback to the installer as all the other areas can be excellent, but they are the ones who leave the last and final impression."

A. Rodney

I found my dealings with Ben to be excellent and he knew his stuff. The arrangement for installing the door at our investment property went smoothly. The billing and confirmation of the billing all occurred on the same day.

J. Dixon

A very easy process for receiving quotes, and installation. Everyone I dealt with was courteous and professional, I could not have asked for better service, and the prices were very competitive.

Q. Dancin

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